Dental Patient Trust & Technology Survey

Technology’s role in building trust among dental patients

We surveyed hundreds of U.S. dental patients to learn how well they understand their dental diagnoses, the factors that build trust between patients and providers, and how they feel about the use of the latest dental technology, including artificial intelligence.

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What's inside

Key Findings:

  • Patients struggle to understand their radiographs
  • Patients are more likely trust a diagnosis when they understand their radiographs
  • Trust in diagnosis is the most important factor affecting patients' willingness to accept treatment 
  • Patients want their dentists to be using the latest technology
  • Patients are more likely to trust a diagnosis if their dentist is using AI

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